Hotel San Marco

This is a super hotel, there is nothing not to like about it. We were in room 5 in the annex building just outside the hotel. I'd chosen a superior room which through Booking.com was a ridiculous £1 extra😁😁. It was a good sized room with a large bathroom and a small balcony. The air conditioning worked perfectly and being a very light sleeper the fact it made little noise was an absolute bonus as we're the blackout blinds and curtains. There was a stocked mini bar which was reasonably priced but we didn't use it. The room was cleaned each day immaculately.. very impressed. The hotel reception area is beautifully decorated with some stunning furniture in it. Similarly the garden area and pool are immaculate. It did get busy at times but never affected our usage of it. Breakfast is a continental style self service buffet with plenty of choice and hot drinks are made fresh and brought to the tables by the staff. The location is fantastic as it's a 5 minute walk down a side lane to the city walls. There are bars and restaurants two streets away with Gosto e Mea being a favourite. The small bar about 200m from the hotel ( right as you come out of the hotel door) is very much a working class bar and all the more fun for it. Opposite is a tiny pizzaria takeaway called La Rotella which were simply the best we've ever had in Italy and started at €6. We had lunch one day in the hotel, Spinach and ricotta ravioli with a sage butter which very good too. The staff are friendly and helpful and cannot do enough for you. I genuinely cannot find anything to raise as an issue. Perfect stay, perfect hotel, perfect location.

The location was superb a 10 minute walk to the walls if you use the short cut so make sure you ask for directions it’s very easy . Lots of free parking , a nice garden and pool ,smart reception area and most of all the most amazing staff . Without exception the standard of the staff was extremely high, so friendly, so helpful nothing too much trouble and always a smile on their faces. Well done Francesco you and your team are fabulous. Breakfast was really good. Nice clean rooms and beach towels provided. Highly recommend

Everything about the hotel was just perfect for our needs. All the staff were so friendly and welcoming, from the man on reception when we arrived, to the staff who served at breakfast and in the bar area. Nothing was too much trouble. Our rooms were very clean and a good size, and the bed was very comfortable. It is a 10 minute walk into Lucca but we actually preferred being outside the city walls and enjoying the pool in the day before heading into the centre for dinner. We would definitely stay here again if we return to Lucca.

It’s a comfortable hotel with really great staff. Everyone we dealt with was very friendly and helpful and we got some good recommendations of restaurants and things to do in wonderful Lucca old town which was a short walk away. Easy parking over the road. The pool was great to have in the hot July weather, breakfast was good with a variety of choices and our room was comfy and more than big enough - we liked all the shelving which gave us lots of unpacking space.

Overall, it's a very nice hotel, staff were all very helpful and nothing was too much trouble, breakfast had plenty of choice and hot drinks were made fresh and brought to table. Small menu for lunch and dinner available. Location was perfect to gain a real sense of Lucca, 10min stroll to walled town.